Terms of Service

Welcome to Urban Tree Store. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.

1. Use of Our Site

Urban Tree Store provides an online platform to purchase handmade and eco-friendly products. You agree to use the site for lawful purposes only and not to engage in any activity that disrupts or interferes with the site’s operation.

2. Product Information

We strive to ensure all product descriptions, images, and details are accurate. However, slight variations in color, size, or appearance may occur due to the handmade nature of our products.

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of purchase.

4. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary based on your location. Urban Tree Store is not responsible for delays caused by third-party carriers.

5. Returns and Refunds

If you are not satisfied with your purchase, please contact us for return and refund instructions. Products must be returned in their original condition. Some items may not be eligible for return due to hygiene or customization.

6. Intellectual Property

All content on Urban Tree Store, including images, text, and logos, is the property of Urban Tree Store and may not be used without permission.

7. Limitation of Liability

Urban Tree Store is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

8. Changes to Terms

We reserve the right to update these Terms of Service at any time. Please review this page periodically for changes.

If you have any questions about these terms, please contact us at contact@urbantreeshop.com.