Returns & Refund Policy

At Urban Tree Store, we take pride in offering handmade and eco-friendly products. Due to the unique and sustainable nature of our items, all sales are final.

No Returns or Refunds

We do not accept returns or offer refunds for any products purchased through our website. Please review your order carefully before completing your purchase.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us at contact@urbantreeshop.com with your order details and a description of the issue. We will review your case and assist you as appropriate.

Contact Us

For any questions regarding this policy, please reach out to us at contact@urbantreeshop.com .